On this page we let you know what information we collect when you use our website, why we collect it and how we use it to improve your user experience. We also inform you about what we do with personal data and what you can grant permission for. Then it is clear how we work.

This cookie & privacy policy applies to all services of ForTe-bv. You must be aware that Forte-bv is not responsible for the privacy policy of other sites and sources.

By using this website you agree with the cookie & privacy policy and the conditions that apply to this website. You also agree to this privacy policy when you share offline data with us.

ForTe-bv respects the privacy of all users of its website www.forte-bv.com and ensures that personal information is treated confidentially. If you do not wish to agree with this cookie & privacy policy, we request that you stop using our services, including visiting our website, and reconsider already granted permissions. In that case, keep in mind that you are also free to delete any cookies that may still be present, if you have accepted them.

Personal data and data

This cookie & privacy policy describes how we handle the information that is generated when you visit our website and when using our services. The information may consist of data or personal data. By personal data we mean all data that identify you as a person. We never ask you for sensitive information, such as religious beliefs or social security numbers, nor store them. We may freely collect and process data that is not personal data, but we treat it with appropriate care. All personal data is processed by or on behalf of us in accordance with the requirements of the Personal Data Protection Act and the Telecommunications Act.

The website www.forte-bv.com is managed by ForTe-bv. ForTe-bv is the controller for the processing of your personal data within the meaning of the Personal Data Protection Act.

ForTe-bv is located at Lindenlaan 31c 6584 AC in Molenhoek, registered at the Chamber of Commerce under number: 09130407.

Use of collected data

When you sign up for one of our services, we ask you to provide personal and company details. This data is used to provide the service and to receive payment. When you request a service, we need your name, e-mail address, company and payment details.

If your company is located outside the Netherlands, we will ask for your VAT number so that we can transfer the VAT. We ask your address to be able to properly prepare your invoice. We ask your telephone number to be able to speak to you personally for support regarding the delivery of the service or to schedule appointments.

We only use your data to ensure that our cooperation and payment are as accurate and efficient as possible. The data is stored on secure servers of ForTe-bv or those of a third party. We will not combine this data with other personal data that we have. During our collaboration, we send emails to provide parts of our services and to answer questions.

Communication

When you send e-mail, information or other messages to us, we may save those messages. We will only ask you for personal information if it is relevant to the collaboration in question. This makes it possible to process your questions and answer your requests. The data is stored on secure servers of ForTe-bv or those of a third party. We will not combine this data with other personal data that we have.

Security of personal data

When you send a message or request a quote via the website, the Secure Socket Layer is used. A green lock appears with “https” indicating that you can navigate safely.

Automated decision making

ForTe-bv does not take decisions on the basis of automated processing about matters that may have (significant) consequences for persons. This is about decisions that are made by computer programs or systems, without human intervention.

Cookies

We are required by law to request your permission for the use of cookies. This website uses cookies (text files placed on your computer) to help analyze the website, how users use the site, to perform services, or to ensure that the website functions properly.

We need your permission to place some cookies. You could also see the cookie notification when you visited our website. By continuing your visit, clicking on links or components, or continuing to browse within this website in any way, you consent to the use of cookies for the purposes set out in this cookie & privacy policy.

The information generated by the cookie about your use of the website can be transferred to secure servers of ForTe-bv or those of a third party. We use this information to keep track of how users use the site. More information about cookies can be found on the website of ConsuWijzer.

Types of cookies

Three cookie types are used on this website: functional cookies, analytics cookies and marketing cookies. Functional cookies are cookies that are necessary for the functioning of a website. Analytics cookies are needed to collect statistics. These are encrypted and anonymous. Analytics cookies and functional cookies do not collect any personal data. Marketing cookies collect information about website behavior and ensure that more relevant advertisements are displayed for you. Third-party services are used for this (Google, LinkedIn, Skype).

Google analytics

Because we want to know how our visitors use the website, and we can optimize the use of the website, I use Google Analytics. Analytical cookies from Google are therefore placed via this website. The information is made anonymous. Your IP address is explicitly not used. We cannot personally trace you.

The information obtained from the cookie, in combination with your IP address, is transferred to one of the Google servers. This can be a server located in the United States. If you do not want Google Analytics to place a cookie, you can disable this via the browser. More information about the Google Analytics policy can be found here.

Purposes

We do not collect or use information for purposes other than the purposes described in this cookie & privacy policy unless we have obtained your permission in advance. This permission can be evidenced by the fact that you ask us a question by e-mail or otherwise.

Third parties

ForTe-bv will never sell your personal information to third parties and will only make it available to third parties if they are involved in providing a requested service. These parties are of course obliged to treat your data confidentially.

Changes

This cookie & privacy statement is tailored to the use of and the possibilities on this website. Any adjustments and / or changes to this site may lead to changes in this cookie & privacy statement. It is therefore advisable to regularly consult this cookie & privacy statement.

Choices for personal data

You always have the right to withdraw your consent to process your data, after which we will no longer process your data. The withdrawal of this consent does not affect the legality of our data processing based on your consent that took place before this withdrawal.

You also have the right to inspect your personal data and the right to rectify your personal data. If you want to know which personal data we process about you, you can request a written inspection. If your data is incorrect, incomplete or irrelevant, you can request us in writing to change or supplement your data.

You also have a right to delete your personal data, a right to limit processing and a right to object to the processing. You are also entitled to transfer or make your data transferable. You can also submit a written request for this.

To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (Machine Readable Zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy.

We will process your request within 30 days. Written also means an e-mail. You can e-mail your request to us via info@forte-bv.nl

Our website does not intend to collect information about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that personal data about a minor has been collected through this website without permission, please contact us via info@forte-bv.nl. Then this information is deleted.

We will process your request within 30 days. Written also means an e-mail. You can e-mail your request to us via info@forte-bv.nl.

We would also like to point out that you have the option to file a complaint with the national data protection authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteit Individual Data.nl or at Online Dispute Resolution: http://ec.europa.eu/odr

Retention period

We do not store your data for longer than necessary for the purpose for which it was received. The information we receive from you to reply to a message that you have sent to us through our contact form will be deleted within 1 year of my last correspondence with you.

We keep the data in my CRM system for at least 7 years, among other things to meet our legal obligation. This data will be deleted by us within 1 year of the expiry of that obligation.

The above period applies, unless there are further legal obligations for us to keep the data longer and / or to keep it available.

Disable cookies

Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, it is possible that some functions and services on our and other websites will not function correctly if cookies are disabled in your browser.

Share information openly on this website or via our Social media channels

There are places where we can in no way influence the protection of your privacy. We therefore point out that you are aware of this. All information that you voluntarily and openly make available to third parties, such as responses to our Social media channels, may be heard, read and collected by others outside of us. We assume no liability or responsibility for any improper use of this information by third parties. These parties are of course obliged to treat your data confidentially.

Questions & contact

I hope you appreciate our carefully prepared cookie & privacy policy. If you have any questions about this cookie & privacy policy, you can contact us: ForTe-bv, T +31 (0) 24 6754004, E info@forte-bv.nl.